REVIEWS

General Services, near Elgin, Illinois

I brought in my Toyota Yaris early this morning due to a check engine light that came on the day before. I know Mondays are very busy for your shop and Bob said it may take some time before he can start working on it. I said no problem & I understand. I got a call in the early afternoon letting me know my car was done and he fixed the Timing Solenoid (VVT) and my car was ready to be picked up! I was so happy and picked up my car shortly after. My husband & I only bring in our cars to your automotive shop as we trust you and your staff. You are honest and very close to where we live. Thank you again for all the hard work you do and for taking care of our vehicles!! :)

Diane Zavadin

Elgin

The shop was amazing. I called and they got me in the same day, repaired and returned my vehicle within a couple of hours. I highly recommend this shop!

Donna Worf

South Elgin, IL

Just experienced wonderful customer service...professional, safe, accommodating and timely!

Di@OurPlace

Keep your hair dresser close and your mechanic closer! I had the best experience ever! This shop is white glove clean, the customer service beat what you get at the big dealerships and they are HONEST!!!! Bob saved me a boat load of money and gave it to me strait. Hopkins Ford tried to pad their pockets thinking I was a weak female who falls for the line "Ma'am, you need to replace the whole front end, and by the way, we can do it today and give you a ride to work. It will only cost you $680". Yeah right! How can a truck that cost $32,000 and is just 5 years old require that much work????? It doesn't! Bob, THANK YOU! You have a new customer, WHEN I need work and I'm going to send everyone I know to your shop. It's really nice to know there are still a few honest men out there who aren't trying to make a million bucks on the backs of hard working people. BLESS YOU!

Cherie A.

This place is great! I'm 20 and don't no much about cars so I went to various place for estimates on a muffler fix. Other companies were charging me hundreds of dollars do replace various pieces. Jim's towing took a look and said "It's just a rusted out hole, we can patch that up. No need to replace the entire piece." They cut out the rust and welded a new piece into the spot and my car is so quiet now! They were honest, VERY friendly, did a great job, and saved me several hundred dollars; super highly recommended! It's THE quality mechanic shop that one always hopes to find.

Elizabeth F.

I have been using Jim's for my auto repair for 10 years. This is one of those shops you always hope to find. They are honest, communicate with the customer, go the extra mile and do good reasonably priced work. Highly recommended!

Anonymous

Took my car in for repair at Jim's towing and Bob actually saved me money! excellent work and VERY honest. I'll never take my car anywhere else. I would recommend anyone I know to do business here!

Jodi O.